Compliance is absolutley paramount to our organisation. We monitor every single aspect of what we do each and every day to
make sure we are providing a service that you will want to use, and refer others to as a result.
We have received the ISO 9001 award for our processes and customer services, ensuring that our internal procedures
are continually monitored against strict benchmarks. We have been awarded Investors in People demonstrating that we
genuinely invest in the training of our staff to ensure the level of service you recieve is second to none.
We are fully licensed by the Office of Fair Trading under the consumer credit act 1974 to act as a finance broker,
we are also licensed by the Data Protection Commissioner to process the information you provide us with and we are fully
licensed with Phonepay Plus (formerly ICSTIS) to recieve calls through our £1.50 per minute premium rate service.
In addition to our compliance procedures, we have a full
money back guarantee policy
on calls to our premium rate service which is open to any customer who is anything less than satisfied with any aspect of our service, we merely ask that you forward a copy of your telephone bill to our customer refunds department and
we will refund the total cost of any calls made to our service.